The #1 Shipping Label Mistake Vendors Make—and How It Leads to Lost Shipments

When it comes to warehouse logistics, every detail matters—especially how you label your shipments. At Diego Delivery, we’ve streamlined thousands of deliveries for designers, vendors, and brokers across Southern California. But there’s one recurring issue that causes preventable delays and confusion:

❗ Shipments labeled with our warehouse name—“Diego Delivery”—instead of yours.

It might seem harmless. Maybe you think adding our name helps speed things up. But in reality, this is the #1 labeling mistake clients make, and it leads to unclaimed items, delayed inspections, and unnecessary headaches for everyone involved.

🚫 Why Labeling Shipments “To: Diego Delivery” Is a Problem

Imagine this: dozens of shipments arrive at our warehouse in a single day. Now picture multiple boxes, all labeled “To: Diego Delivery.” Who do they belong to?

We don’t know.

Without your company’s name on the label, we have no way of linking the shipment to your account. It stalls our intake process and prevents us from performing inspections, issuing dock receipts, or even alerting you that your items have arrived.

Worse yet, in the middle of a busy season, misaddressed packages could go unprocessed or misfiled—especially if vendors like Wayfair, FedEx, or Amazon try to deliver outside approved receiving hours.

✅ The Correct Shipping Label Format

To avoid these issues, all incoming shipments must be labeled only with your business name and address. Do not include “Diego Delivery” anywhere on the label.

Here’s how to do it right:

✔️ Correct Format (Example):
Your Design Interiors Firm
2025 Thibodo Rd
Vista, CA 92081

🚫 Incorrect Formats (These Cause Delays!):

• Your Design Interiors Firm c/o Diego Delivery
• Diego Delivery on behalf of Your Design Interiors Firm
• Any mention of “Diego Delivery” on the shipping label

This instruction is not just a best practice—it’s built into our Terms & Conditions and reinforced in our Welcome Packet to every new client. Here’s the exact agreement clause:

“To prevent any confusion or misattribution, it is imperative that clients do not use ‘Diego Delivery’ as the sender’s name on any shipments. This measure ensures all shipments are accurately attributed and managed under the correct company identity.”

📦 What Happens If You Label It Wrong?

When shipments arrive incorrectly labeled:

• We may not be able to associate the item with your company.
• Your inventory could go uninspected or sit in limbo, delaying your project.
• If it’s during a peak period, your items may fall behind in the receiving queue.
• You might miss important notifications about storage fees, inspection results, or delivery schedules.

🔄 We’ve Seen It All—And We’re Here to Help

At Diego Delivery, we’re committed to making your warehousing and white glove delivery experience smooth and professional. But we need your help: correct labeling is step one.

Avoid the most common mistake, and you’ll save time, avoid delays, and keep your clients happy.

📌 Quick Tips for Vendors and Staff

• Update your supplier profiles with the correct shipping label.
• Notify 3rd-party vendors (Wayfair, Amazon, UPS, etc.) to never list “Diego Delivery” as the recipient.
• Set calendar reminders to check labels before each shipment leaves your vendor.

📣 Final Thoughts

The labeling mistake might seem small—but its impact is anything but. By ensuring your shipments are addressed with your company’s name only, you enable faster inspections, more accurate tracking, and better communication every step of the way.

Need help updating your vendor shipping instructions?
Our team is happy to walk you through the process. Contact us here or email us at [email protected].